Starting July 15, 2020, Cirrus Insight for Gmail* will no longer support the Firefox browser.
Since we've learned that the vast majority of our Gmail-based users use Chrome rather than Firefox, we're re-focusing our efforts so we can create and support the best possible experience for our users in Chrome.
In order to continue using Cirrus Insight, we encourage current Firefox users to learn about and install Chrome.
Afterwards, install Cirrus Insight for Chrome and you’ll be ready to enjoy the benefits of our re-focused efforts.
*Cirrus Insight for Office 365 will still be accessible in any browser, including Firefox.
Admins | How do I opt my org out of Google's early releases for Gmail?
Google's Rapid Release track can introduce changes to Gmail early/unexpectedly— creating issues with Cirrus Insight— so we recommend selecting Google's Scheduled Release track for increased stability.
For Admins: How do I grant missing Salesforce user permissions for Email Templates?
If a user's Email Template formatting options are missing, grant the "Edit HTML Templates" and "Manage Public Classic Email Templates" permissions in Salesforce.
How can I resolve extension conflicts in Chrome?
Learn how to resolve issues caused by Chrome extensions that conflict with Cirrus Insight.
How do I choose which of my Gmail accounts launch Cirrus Insight?
If you have multiple Gmail accounts, you can decide which accounts/inboxes launch Cirrus Insight.
What are the system requirements?
Learn how to review your system components to ensure they meet the requirements to run Cirrus Insight for Outlook.