How do I authorize my Office 365 account when Email Sync encounters a problem?

Did you receive an email with the subject "Cirrus Insight Email Sync Problem"? If so, that means Email Sync wasn't able to access your inbox and you'll need to grant authorization.

To do so, follow these steps:

1. Navigate to

2. Choose your platform by clicking the radio button beside Office 365.

3. Click the Begin Authorization button.

4. Follow the prompts and accept the necessary permissions.

Related Articles