Did you receive an email with the subject "Cirrus Insight Calendar Sync Problem"? If so, that means Calendar Sync wasn't able to access your calendar and you'll need to grant authorization.
To do so, follow these steps:
1. Navigate to https://dashboard.cirrusinsight.com/#/settings/personal/calendar
2. Choose your platform by clicking the radio button beside Office 365.
3. Click the Begin Authorization button.
4. Follow the prompts and accept the necessary permissions.
How do I trial the new Cirrus Insight?
The new Cirrus Insight brings all the best features from Cirrus Insight 2019 into a more refined, reliable, and easy-to-use offering that reduces CRM friction and helps close deals.
For Admins: How do I upgrade my org to the new Cirrus Insight?
The new Cirrus Insight brings all the best features from Cirrus Insight 2019 into a more refined, reliable, and easy-to-use offering that reduces CRM friction and helps close deals.
In order to maintain performance and stability while also reducing customer resource drain, the default sync interval will be increased from 5 minutes to 2 hours as of 4/21/2021.
How do I clear my Outlook cache?
If you use Outlook for Windows and experience performance or access issues when using Cirrus Insight (such as a blank pop-up screen or repeated login loop), you can clear the Cirrus Insight for Outlook cache that's stored locally on your PC.
For Admins: How can I use Google Organizational Units to set up Admin-Managed Sync?
To only provide certain users with access to Cirrus Insight Cloud App, your G Suite admin can designate which Organizational Units (OUs) should have access.